Complaints and Concerns Page
Welcome to Writtee.com !
We at Writtee.com value your feedback and are committed to resolving any issues you may experience while using our platform.
If you have a complaint or concern, we are here to assist you promptly and effectively.
How to Submit a Complaint
You can lodge your complaint using the following methods:
1.Online Form: Please fill out our Complaint Submission Form. Provide as much detail as possible to help us address your concern.
2.Email Us: Send your complaint to contactus@writtee.com.
Make sure to include the subject line “Complaint – [Brief Description]” for quicker processing.
3.Contact Form: Use the contact form on our Contact Us page to describe your issue.
What to Include in Your Complaint
To help us resolve your issue efficiently, please include the following details:
•Your full name and email address registered with Writtee.com.
•A brief description of the issue.
•Relevant links or screenshots (if applicable).
•Date and time the issue occurred.
Response Time
We strive to acknowledge all complaints within 48 hours of receiving them.
Resolution times may vary depending on the complexity of the issue, but we are committed to keeping you updated throughout the process.
Escalation Process
If you are not satisfied with our initial response, you may request to escalate your complaint.
Our escalation team will review your case and provide a detailed resolution.
Our Commitment
At Writtee.com, your experience is our top priority. We are dedicated to addressing your concerns and improving our services continuously based on your feedback.
If you have any further questions or need immediate assistance, please reach out to us at contactus@writtee.com or Whatsapp us 😊
Thank you for giving us the opportunity to serve you better.